About Us
We're building the bridge between shops and drivers.
Our Mission
Keep drivers on schedule and shops top-of-mind with accurate, mileage-based service timing.
Why we built this
Most shops don't lose customers because of bad service. They lose them because follow-up breaks down.
Maintenance reminders are generic, mistimed, or forgotten entirely. Meanwhile, dealerships control the reminder relationship by default.
We built CarPal to give independent shops a better way—one based on real usage data, not guesswork.
What we believe
01
Retention is the outcome
When service communication works, customers stay. That's the goal.
02
Accuracy builds trust
Generic reminders erode confidence. Accurate timing earns it back.
03
The reminder drives the relationship
The moment between visits is where shops win or lose. We focus there.
04
It must not add work
If it creates more tasks, it won't get used. Simplicity is non-negotiable.